Concierge services

Ensure your premium customers feel beyond special

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Add a level of service your premium customer can’t do without

We offer a personal concierge service that responds perfectly to their need for experiences that are both exclusive and luxurious.

Here are some of the tasks our personal concierge service can help your customers with:

  • Book hotel stays, flights, cruises, guided tours, concerts, business and sporting events.
  • Find and book exclusive holiday hampers and experiences.
  • Find premium gifting options for every occasion, ranging from gift vouchers from the biggest brands to exclusive hampers.
  • Book car hire and rental services.
  • Create a travel itinerary.

That little extra

We always ensure that we go beyond what your customers ask for. If we help them book a hotel stay, we will ask them if we should also book them local transport or if they need any tips on fun local experiences.

A specialised customer experience team

Our team speaks 18 languages, is available 24/7 and is trained to deliver the absolute best care and experience.

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Why R360

A customer engagement ecosystem

How we help you acquire, engage and retain customers

Loyalty, experience & rewards platform

Points & Customer Management

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Customer Segmentation

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Campaign Engine

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Global Rewards Platform

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High Level of Personalisation

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Platform Management

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Loyalty Program Management

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Concierge Services

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Best Practices

Data, analytics and success metrics

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Loyalty strategies & best practices

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Organisations that trust Reward360 to establish loyalty for millions of their customers

Do you want to discuss your loyalty program?

Let’s book a meeting and talk. Fill in the form here and we will get back to you as soon as possible.

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