Platform management

Your specialised support and tech team

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Support, platform management, and guaranteed uptime

Our specialised support and tech team will ensure your loyalty and rewards platform runs perfectly 24/7. 

99.95% uptime

Quarterly internal and external audits, and traffic and uptime monitoring from 30 locations around the globe – we have everything needed to run the most efficient operations. 

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Customise your loyalty & rewards platforms

Our experienced multidisciplinary team helps you create, optimise or enhance your platforms in real time to enable customer loyalty.

24/7 support

Our specialised and highly trained support team is available 24/7 to help you solve any problems or issues, or answer any questions you may have.

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Why R360

A customer engagement ecosystem

How we help you acquire, engage and retain customers

Loyalty, experience & rewards platform

Points & Customer Management

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Customer Segmentation

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Campaign Engine

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Global Rewards Platform

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High Level of Personalisation

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Platforms powered by Reward360

SmartBuy, powered by Reward360, is an exclusive customer engagement platform tailored for HDFC Bank cardholders. This platform offers a diverse array of products and services curated from merchants across various categories, including travel, entertainment, electronics, fashion, books, and more.Additionally, SmartBuy provides a comprehensive list of merchants offering exclusive offers, discounts, and reward points for transactions made using HDFC Bank's Credit Card, Debit Card, Internet Banking, Prepaid Card, and PayZapp Wallet.

Customers who transact on SmartBuy can enjoy a premium customer experience and unlock deals in the form of discounts, reward points, and cashbacks. Whether you're planning a spontaneous trip or hunting for the best offers, you can find it all conveniently on


Platform Management

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Loyalty Program Management

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Concierge Services

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Best Practices

Data, analytics and success metrics

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Loyalty strategies & best practices

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Organisations that trust Reward360 to establish loyalty for millions of their customers

Do you want to discuss your loyalty program?

Let’s book a meeting and talk. Fill in the form here and we will get back to you as soon as possible.

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